Part 1 - General Provisions

 

1. General

1.1 These General Terms and Conditions (GTC) apply to all contracts concluded between P&S Digitale Kommunikation GmbH and the customer.

1.2 P&S Digitale Kommunikation GmbH offers the Client various agency services. The specific scope of services is subject to individual agreements between P&S Digitale Kommunikation GmbH and the Client.

1.3 P&S Digitale Kommunikation GmbH does not conclude any contracts with consumers or private individuals.

1.4 P&S Digitale Kommunikation GmbH is entitled to subcontract the necessary services in its own name and for its own account to subcontractors, who in turn may also use subcontractors. P&S Digitale Kommunikation GmbH shall remain the sole contractual partner of the customer. Subcontractors shall not be used if it is evident to P&S Digitale Kommunikation GmbH that their use is contrary to the legitimate interests of the customer.

1.5 The contracting parties undertake to each appoint a contact person who will accompany the respective order and who is authorised to issue legally binding declarations of intent.

1.6 GTCs deviating from these terms and conditions used by the customer are not recognised by P&S Digitale Kommunikation GmbH - subject to express consent.

 

2. Cooperation obligations of the customer

2.1 If the customer provides P&S Digitale Kommunikation GmbH with texts, images or other content, the customer shall ensure that this content does not violate the rights of third parties (e.g. copyrights) or other legal standards. In this context it is pointed out that P&S Digitale Kommunikation GmbH is not entitled by law to provide legal advice to the customer. P&S Digitale Kommunikation GmbH is in particular not obliged and legally not in a position to check the business model of the customer and/or the works (layouts, graphics, texts, etc.) created or acquired by the customer himself for their compatibility with the applicable law. In particular, P&S Digitale Kommunikation GmbH shall not carry out any trademark searches or other property right collision checks with regard to the works provided by the customer. Insofar as the customer issues specific instructions regarding the work to be produced, he shall be liable for this himself.

2.2 The customer is obliged to provide complete and correct information, data, works (e.g. the data for the imprint, graphics, etc.) and accesses provided by him for the purpose of fulfilling the order. He shall also ensure that the instructions he gives are in accordance with the applicable law.

2.3 The customer is - subject to deviating individual agreements - responsible for the procurement of the material for the provision of the agency services (e.g. graphics, videos) and shall provide these to P&S Digitale Kommunikation GmbH in good time. If the customer does not provide these and does not make any further specifications, P&S Digitale Kommunikation GmbH may, at its own discretion, use image material from common providers (e.g. stock photo service providers) or provide the relevant parts of the website with a placeholder, taking into account the copyright labelling requirements.

2.4 Insofar as the conclusion of a contract processing agreement pursuant to Art. 28 DSGVO is required for individual contract components, both contracting parties undertake to conclude such an agreement - to be provided by P&S Digitale Kommunikation GmbH - prior to the commencement of the provision of services.

2.5 P&S Digitale Kommunikation GmbH shall not be liable to the Customer in any respect for delays and delays in the implementation of projects caused by late (necessary) cooperation or additional work by the Customer; the provisions under the heading "Liability/exemption" shall remain unaffected.

2.6 If the customer fails to comply with his obligations under this clause, P&S Digitale Kommunikation GmbH may charge the customer for any additional expenditure incurred as a result (e.g. costs for stock photos and time spent searching for them).

 

 

Part 2 - Online presences and technology

3. Website and shop development (agile)

3.1 Unless otherwise agreed individually, the website and shop creation (hereinafter website creation) shall be based on agile methods. The other provisions of these GTC remain unaffected. Search engine optimisation (SEO) is only owed if it has been expressly agreed.

3.2 The subject of website creation contracts between P&S Digitale Kommunikation GmbH and the Customer is in principle the development of new websites or the extension of existing websites (e.g. integration of new interfaces or programming of new online applications) in compliance with the technical and/or design specifications of the Customer. Website creation contracts concluded between the parties are contracts for work and services within the meaning of §§ 631 ff. BGB.

3.3 Unless otherwise agreed, the websites created are optimised for the browsers Chrome, Safari, Firefox and Edge in their respective current versions (in each case the last two versions of the browser). Optimisation for mobile devices is only owed if this has been expressly agreed.

3.4 The services agreed in detail result from the individual contract concluded between P&S Digitale Kommunikation GmbH and the customer. For this purpose, the customer shall first submit an enquiry to P&S Digitale Kommunikation GmbH with a description as precise as possible of the website content desired by him (creative content such as images, layouts, logos etc. shall be specified and provided by the customer). This enquiry constitutes an invitation to submit an offer by P&S Digitale Kommunikation GmbH. P&S Digitale Kommunikation GmbH will check the customer's ideas described in the enquiry to the best of its knowledge and belief for completeness, suitability (with the exception of legal suitability, in particular with regard to the rights of third parties), unambiguity, feasibility and freedom from contradiction and will prepare an offer on the basis of the wishes arising from the customer's enquiry. A contract between P&S Digitale Kommunikation GmbH and the customer shall only be concluded upon acceptance of the offer by the customer.

3.5 The testing or procurement of rights, the procurement of plug-ins and/or tools (e.g. statistics) or certificates (e.g. SSL / TLS) or the provision of development, application or other documentation shall only be provided by P&S Digitale Kommunikation GmbH if this has been expressly agreed in the individual contract.

3.6 The customer may access the development site at any time and introduce customer requests, provided that these are covered by the originally agreed scope of services. Such adjustments shall become part of the original contract if both contracting parties agree in text form (i.e. e.g. by e-mail, fax or similar). Apart from this, P&S Digitale Kommunikation GmbH is only obliged to produce the functions/items listed in the contract or to provide the agreed service. Any additional services must be agreed and remunerated separately.

3.7 As soon as the website has been completed, P&S Digitale Kommunikation GmbH will request the customer to accept the website.

3.8 A prerequisite for the activities of P&S Digitale Kommunikation GmbH is that the customer provides P&S Digitale Kommunikation GmbH with all data required for the implementation of the project (texts, templates, graphics, etc.) in a complete and suitable form before the start of the order. If the customer does not comply with this obligation, P&S Digitale Kommunikation GmbH may charge the customer for the time spent as a result.

3.9 There shall be no claim to the release of graphics, source codes, (development) documentation, manuals and other additional documentation - subject to deviating express individual agreements.

3.10 The remuneration for the website creation is the subject of an individual contractual agreement between the parties. In all other respects, the statutory provisions shall apply.

4. Maintenance and support of websites / shops

4.1 After completion of the websites and/or individual parts thereof, P&S Digitale Kommunikation GmbH may offer the customer maintenance and support services in relation to the websites (hereinafter "maintenance contracts"). P&S Digitale Kommunikation GmbH may also offer the maintenance of third party websites. However, neither P&S Digitale Kommunikation GmbH is obliged to make such an offer, nor does the customer have to make use of the further service offers of P&S Digitale Kommunikation GmbH. Corresponding agreements are exclusively subject to individual arrangements.

4.2 The content of the maintenance contracts is the elimination of malfunctions as well as the event-related updating of the website for common web browsers in their respective current version. Further services, such as regular maintenance, may be agreed in individual contracts.

4.3 A prerequisite for maintenance is that the content to be maintained is compatible with the systems of P&S Digitale Kommunikation GmbH. Compatibility may be impaired in particular by obsolete components of the content to be maintained or by unauthorised changes on the part of the customer. If compatibility is not guaranteed, the customer must establish this independently (e.g. through appropriate updates) or commission P&S Digitale Kommunikation GmbH separately to establish compatibility.

4.4 P&S Digitale Kommunikation GmbH shall not be liable for malfunctions and incompatibilities caused by unauthorised changes made by the customer or based on other errors that are not within the area of responsibility of P&S Digitale Kommunikation GmbH; the provisions under "Liability / Indemnification" shall remain unaffected.

4.5 Unless otherwise agreed, maintenance only includes the technical updating of the website, but not the updating of its content. In particular, P&S Digitale Kommunikation GmbH does not owe the updating of the imprint or the data protection declaration.

5. Domain registration

5.1 P&S Digitale Kommunikation GmbH offers domain registration services to the customer. The specific scope of services (domain registration, storage space, certificates etc.) is subject to individual agreements between the parties.

5.2 The contractual relationship required for the registration of the respective domain shall be established directly between the customer and the respective domain issuing authority or the respective registrar. P&S Digitale Kommunikation GmbH shall only act as an intermediary in the relationship between the customer and the registry, without having any influence of its own on the allocation of the domain.

5.3 The customer shall bear full responsibility for ensuring that the domain requested by him does not infringe any third-party rights. A review of the domain for its legal admissibility is not owed.

5.4 For the registration of domains, the respective terms and conditions of the individual registries shall apply in addition. P&S Digitale Kommunikation GmbH will inform the customer of any special features in the event of an intended registration.

6. Web hosting

6.1 P&S Digitale Kommunikation GmbH also offers hosting services to the customer. The specific scope of services (domain administration, storage space, certificates etc.) is subject to individual agreements between the parties. P&S Digitale Kommunikation GmbH is entitled to use services of third parties in any form in connection with the execution of hosting services. If the customer of P&S Digitale Kommunikation GmbH does not make use of hosting services, P&S Digitale Kommunikation GmbH shall not assume any responsibility for the respective servers and their configuration, the data lines and/or the accessibility of the websites.

6.2 Unless otherwise agreed, P&S Digitale Kommunikation GmbH shall take over the administration and management of the data in the event of an order as hoster. As a matter of principle, the Customer shall not be granted access to the administration backend of the hosting system.

6.3 The availability of the servers used by P&S Digitale Kommunikation GmbH for hosting purposes is at least 99% on an annual average. Excluded from this are those times during which the servers are not accessible due to events beyond the control of P&S Digitale Kommunikation GmbH (force majeure, actions of third parties, technical problems beyond the control of P&S Digitale Kommunikation GmbH etc.).

6.4 Unless otherwise agreed, the customer has no claim to the allocation of a fixed IP address for his Internet presence. Technical or legal changes are possible at any time and remain reserved.

6.5 The customer is obliged to keep his passwords and other access data secret and not to pass them on to third parties, provided that such data has been made available to him by P&S Digitale Kommunikation GmbH. The customer is responsible for any misuse by third parties, unless P&S Digitale Kommunikation GmbH is responsible for this.

6.6 The customer is obliged to create regular backup copies of his hosted data. If the customer is not able to do so, he shall commission P&S Digitale Kommunikation GmbH or other professionally suitable third parties with the backup. The customer shall be liable for any loss of data resulting from insufficient data backup.

 

Part 3 - Content creation and design

 

7. Creation of texts for social media presences

7.1 P&S Digitale Kommunikation GmbH creates texts for the client's social media presences, among other things. The contents of these texts shall be specified in the individual contract.

7.2 As soon as the agreed texts have been completed, P&S Digitale Kommunikation GmbH will send them to the client for approval and acceptance. Unless otherwise agreed, the Client shall be entitled to two correction loops. Complaints regarding the stylistic design or the integration of new information into the text are generally excluded after the second revision loop. If the customer wishes further changes beyond this, he shall bear the additional costs.

7.3 If P&S Digitale Kommunikation GmbH has been commissioned with the publication, the publication of the texts shall only take place after approval by the customer, unless otherwise agreed; the approval shall also constitute the acceptance of the texts. In the case of press releases, a distribution date shall also be specified after release, on which the press release is to be transmitted to the media. If the client is to publish the texts himself, he must accept the texts in advance. If the client publishes the texts before acceptance, the publication shall be deemed to be acceptance.

7.4 P&S Digitale Kommunikation GmbH shall be liable for errors discovered after release / acceptance exclusively in accordance with the provisions under the heading "Liability / Indemnification".

 

8. Video and photography

8.1 P&S Digitale Kommunikation GmbH creates professional videos and photographs for its customers. The services agreed in detail result from the individual contract concluded between P&S Digitale Kommunikation GmbH and the customer.

8.2 The customer first submits an enquiry to P&S Digitale Kommunikation GmbH with as precise a description as possible of the services he requires. This enquiry constitutes an invitation to submit an offer by P&S Digitale Kommunikation GmbH. P&S Digitale Kommunikation GmbH will check the customer's ideas described in the enquiry to the best of its knowledge and belief for completeness, suitability (with the exception of legal suitability, in particular with regard to the rights of third parties), unambiguity, feasibility and freedom from contradiction and will prepare an offer on the basis of the wishes arising from the customer's enquiry. A contract between P&S Digitale Kommunikation GmbH and the customer shall only be concluded upon acceptance of the offer by the customer.

8.3 The Client's specifications shall be taken into account to the best of the Client's knowledge and belief. The contracting parties acknowledge that the production of videos and photographs is a creative service that requires a high degree of artistic freedom. P&S Digitale Kommunikation GmbH therefore exclusively owes the creation of a work which, according to its own experience and assessment, corresponds to the wishes of the customer. Complaints regarding the artistic design are fundamentally excluded.

8.4 Unless otherwise agreed, the customer shall be entitled to two correction loops with regard to the image processing (e.g. by means of filters and effects) of the photographs created; however, a new creation of the photographs shall be excluded. Complaints regarding the artistic design are generally excluded. If the customer wishes to make further changes, he/she shall bear the additional costs.

8.5 If the client provides persons for the creation of videos or photographs (e.g. his employees or professional models), he is solely responsible for ensuring that the persons concerned have consented to the use of the recordings. In particular, he/she shall be responsible for concluding suitable model release contracts and obtaining employee consents in compliance with data protection laws.

8.6 As soon as the agreed object of performance has been completed, P&S Digitale Kommunikation GmbH shall request the customer to accept the work.

8.7 Unless otherwise agreed in an individual contract, P&S Digitale Kommunikation GmbH may demand that a suitable copyright notice be placed in an appropriate position on the works produced.

8.8 Unless otherwise agreed in the contract and unless otherwise to be expected from the purpose of the contract, the customer shall in principle only receive fully processed recordings for the respective purpose. The customer shall not have a claim to the surrender of the raw data or editable files (RAW files or similar).

8.9 If P&S Digitale Kommunikation GmbH cannot or does not wish to carry out the services mentioned here itself, P&S Digitale Kommunikation GmbH can arrange suitable service providers for the customer for this purpose (agency business). If the parties agree on an agency business, P&S Digitale Kommunikation GmbH shall conclude the contract for the creation of the videos / photographs with the third party service provider on behalf and for the account of the customer or shall arrange such a contract. P&S Digitale Kommunikation GmbH acts purely as an intermediary vis-à-vis the third-party service provider. The contractual relationship arises solely between the customer and the third party service provider. P&S Digitale Kommunikation GmbH is not involved in this contract. P&S Digitale Kommunikation GmbH shall inform the customer of all essential steps and shall coordinate with the customer regarding the details of the content and conclusion of the contract (in particular the type and prices) and shall be bound by the customer's instructions. The respective price and/or terms and conditions of the third-party service provider shall apply. The client shall pay for the services directly to the third-party service provider. Acceptance of the services shall be made vis-à-vis the third-party service provider. It is the responsibility of the customer to check the completed video / photographs to ensure that they are free of defects. P&S Digitale Kommunikation GmbH shall not be liable for the contractual production of the services by the third-party service provider. In the event of a dispute, P&S Digitale Kommunikation GmbH shall provide the customer with all necessary information - insofar as this is legally permissible. P&S Digitale Kommunikation GmbH does not owe any additional support for the assertion of warranty claims or other claims. The provisions under "Liability / Indemnification" remain unaffected by this.

 

 

Part 4 - Marketing

9. SEO Marketing

P&S Digitale Kommunikation GmbH offers the customer, among other things, services in the area of SEO marketing. Within the scope of the provision of services, P&S Digitale Kommunikation GmbH exclusively owes the implementation of measures which, according to P&S Digitale Kommunikation GmbH's own experience, can positively influence the search engine ranking or which are expressly ordered by the customer. This is a service within the meaning of §§ 611 ff. BGB. A specific result (e.g. a specific ranking in the search engine hit list), on the other hand, is only owed within the scope of SEO services if this has been expressly assured. Marketing services can be cancelled by both contracting parties with a notice period of one (1) month.

10. SEA campaigns

P&S Digitale Kommunikation GmbH offers the customer services in the area of SEA campaigns. Within the scope of the provision of services, P&S Digitale Kommunikation GmbH shall only be responsible for submitting proposals regarding keywords with advertising effect and, after approval by the customer, for the implementation of the measure (placement of advertisements). These are services within the meaning of §§ 611 ff. BGB. A specific result (e.g. sales figures) is not owed within the scope of SEA services unless this has been expressly assured. In addition to the claim to remuneration for the service, P&S Digitale Kommunikation GmbH shall have a claim against the customer for reimbursement of expenses with regard to the chargeable advertisements. P&S Digitale Kommunikation GmbH shall not be obliged to check the legality of keywords. P&S Digitale Kommunikation GmbH shall make suggestions to the customer regarding the booking of keywords. The legal review, in particular with regard to the trademark rights of third parties and the release of the keywords, shall be the responsibility of the customer prior to the implementation of the campaign.

11. Social Media Marketing

11.1 P&S Digitale Kommunikation GmbH provides its customers, among other things, with technical support for the creation and/or maintenance of social media presences. If the customer makes use of these services, P&S Digitale Kommunikation GmbH shall exclusively owe the technical creation of the social media presences and/or the technical input of the content to be provided by the customer.

11.2 In addition to the creation of the social media presences, posting in the name of and under the name of the client (so-called ghost posting) can also be agreed. P&S Digitale Kommunikation GmbH is free in the design of the content, provided there are no specifications from the customer. There is no obligation to react to posts by third parties or to monitor them. This is the responsibility of the customer as operator.

11.3 If the customer provides content (images, texts, videos, etc.), P&S Digitale Kommunikation GmbH will not check this content for its content-related or legal correctness. In this respect it is expressly pointed out that P&S Digitale Kommunikation GmbH is not entitled to give legal advice to the customer. Should P&S Digitale Kommunikation GmbH nevertheless determine in individual cases that the content provided by the customer violates applicable law, P&S Digitale Kommunikation GmbH may refuse to post such content.

11.4 All contents must be accepted by the customer and are then uploaded by P&S Digitale Kommunikation GmbH to the respective presences, whereby P&S Digitale Kommunikation GmbH is only responsible for the technical uploading of the contents and is only responsible for this; the regulations under "Liability / Indemnification" remain unaffected.

11.5 The customer is the sole service provider within the meaning of § 10 TMG. P&S Digitale Kommunikation GmbH shall only act as a processor of the Customer.

12. Content Marketing

12.1 P&S Digitale Kommunikation GmbH offers the client professional content marketing (copywriting). Billing and duration of the assignment shall be agreed individually.

12.2 The content of the texts shall be based on the specifications of the customer. As soon as the agreed text has been completed, P&S Digitale Kommunikation GmbH will send the created texts for review and approval. Unless otherwise agreed, the customer shall be entitled to two correction loops. Complaints regarding the stylistic design or the integration of new information into the text are generally excluded after the second revision loop. If the customer wishes to make further changes, he shall bear the additional costs.

12.3 If P&S Digitale Kommunikation GmbH has been commissioned with the integration of the texts in public media (e.g. online or print media), P&S Digitale Kommunikation GmbH will only publish texts that have been released by the customer. P&S Digitale Kommunikation GmbH shall be liable for errors discovered after release exclusively in accordance with the provisions under the heading "Liability / Indemnification".

 

 

Part 5 - Other provisions

13. Prices and remuneration

The remuneration for the services of P&S Digitale Kommunikation GmbH is the subject of an individual contractual agreement between the parties and is generally based on the offer.

14. Acceptance

Insofar as a work performance has been agreed, P&S Digitale Kommunikation GmbH may demand that the acceptance takes place in writing; the written acceptance is only owed if P&S Digitale Kommunikation GmbH requests the customer to do so. The acceptance provisions of the German Civil Code shall otherwise remain unaffected. The acceptance period within the meaning of Section 640, Paragraph 2, Sentence 1 of the German Civil Code (BGB) shall be set at 2 weeks from notification of completion of the work, unless a longer acceptance period is required in individual cases due to special circumstances, which P&S Digitale Kommunikation GmbH shall notify the customer of separately in this case. If the Customer does not make any comments within this period or does not refuse acceptance due to a defect, the work shall be deemed to have been accepted.

 

15. Warranty for defects

An insignificant defect shall not constitute grounds for claims for defects. The choice of the type of subsequent performance lies with P&S Digitale Kommunikation GmbH. The limitation period for defects and other claims shall be one (1) year; this reduction of the limitation period shall not apply to claims resulting from intent, gross negligence or injury to life, limb or health by P&S Digitale Kommunikation GmbH. The limitation period shall not recommence if subsequent performance is effected within the scope of liability for defects. In all other respects, the statutory warranty for defects shall remain unaffected.

16. Contractual term for continuing obligations

Subject to deviating provisions in and outside these GTC, continuing obligations have a minimum term of 12 months. The notice period is 3 months. If the contract is not terminated in due time at the end of the term, it shall be automatically extended by a further 12 months. The right to extraordinary termination without notice for good cause remains unaffected.

17. Granting of rights, self-promotion and right of mention

17.1 P&S Digitale Kommunikation GmbH grants the customer - after full payment of the order by the customer - in principle a simple right of use to the corresponding work results. Further rights can be agreed in individual contracts.

17.2 Unless otherwise agreed, the customer expressly grants P&S Digitale Kommunikation GmbH permission to present the project publicly in an appropriate manner for the purpose of self-promotion (references/portfolio). In particular, P&S Digitale Kommunikation GmbH shall be entitled to advertise the business relationship with the Customer and to refer to itself as the author on all advertising material produced and in all advertising measures, without the Customer being entitled to any remuneration for this.

17.3 Furthermore, P&S Digitale Kommunikation GmbH is entitled to place its own name with a link in an appropriate manner in the footer and in the imprint of the website(s) created by P&S Digitale Kommunikation GmbH, without the customer being entitled to a claim for payment for this.

18. Confidentiality

18.1 P&S Digitale Kommunikation GmbH shall treat as strictly confidential all business transactions coming to its knowledge, in particular, but not exclusively, print documents, layouts, storyboards, numerical material, drawings, audio tapes, pictures, videos, DVDs, CD-ROMs, memory cards, passwords, interactive products and such other documents containing films and/or radio plays and/or other copyrighted materials of the customer or companies associated with him. P&S Digitale Kommunikation GmbH undertakes to impose the duty of confidentiality on all employees and/or third parties (e.g. suppliers, graphic designers, programmers, film producers, sound studios etc.) who have access to the aforementioned business transactions. The duty of confidentiality shall apply for an unlimited period of time beyond the duration of this contract.

19. Liability / Indemnity

19.1 P&S Digitale Kommunikation GmbH shall be liable without limitation for any legal reason in the event of intent or gross negligence, intentional or negligent injury to life, body or health, on the basis of a guarantee promise, unless otherwise regulated in this respect, or on the basis of mandatory liability such as under the Product Liability Act. If P&S Digitale Kommunikation GmbH negligently breaches an essential contractual obligation, liability shall be limited to the foreseeable damage typical for the contract, unless liability is unlimited in accordance with the preceding sentence. Material contractual obligations are obligations which the contract imposes on P&S Digitale Kommunikation GmbH according to its content in order to achieve the purpose of the contract, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the customer may regularly rely. Any further liability of P&S Digitale Kommunikation GmbH is excluded. The above liability regulations also apply with regard to the liability of P&S Digitale Kommunikation GmbH for its vicarious agents and legal representatives.

19.2 The customer indemnifies P&S Digitale Kommunikation GmbH against any claims of third parties which are asserted against P&S Digitale Kommunikation GmbH due to violations of these GTC or of applicable law by the customer.

20. Final provisions

20.1 The contracts concluded between P&S Digitale Kommunikation GmbH and the customers are subject to the substantive law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

20.2 If the customer is a merchant, a legal entity under public law or a special fund under public law or has no general place of jurisdiction in Germany, the parties agree that the registered office of P&S Digitale Kommunikation GmbH shall be the place of jurisdiction for all disputes arising from this contractual relationship; exclusive places of jurisdiction shall remain unaffected.

20.3 It should be noted that when (web) designers are commissioned, a levy is usually payable to the Künstlersozialkasse (Artists' Social Insurance Fund). This is a statutory levy laid down in the "Law on the Social Insurance of Self-employed Artists and Publicists" (KSVG). The client must report this to the artists' social insurance fund independently. P&S Digitale Kommunikation GmbH has no influence on the amount and scope of this contribution. The notification and payment of the contribution is the sole responsibility of the client.

20.4 P&S Digitale Kommunikation GmbH is entitled to amend these GTC for factually justified reasons (e.g. changes in jurisdiction, legal situation, market conditions or business or corporate strategy) and subject to a reasonable period of notice. Existing customers will be notified of this by e-mail at least two weeks before the change comes into force. If the existing customer does not object within the period set in the notice of change, his consent to the change shall be deemed to have been given. In the event of an objection, P&S Digitale Kommunikation GmbH shall be entitled to terminate the contract extraordinarily at the time the change comes into effect. The notification of the intended amendment to these GTC will refer to the deadline and the consequences of the objection or its absence.

 

Status: January 2022